AI agents built for

insurance operations

Strada automates policy servicing, claims, and sales across voice, email, SMS, and chat.

Policy servicing

24/7 with zero hold time

00:00

First Notice of Loss

24/7 with zero hold time

00:00

Renewals

24/7 with zero hold time

00:00

Driving real results

80%

Containment rate

Across voice, chat, and email

70%

Average Handle Time Reduction

Faster outcomes with less friction

+15ppt

Client satisfaction

Instant, 24/7, custom conversations

One platform for all customer touchpoints

01

Policy Servicing

Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.

02

First Notice of Loss

03

Quote Intake

04

Renewals

05

Build Your Own

01

Policy Servicing

Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.

02

First Notice of Loss

03

Quote Intake

04

Renewals

05

Build Your Own

01

Policy Servicing

Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.

02

First Notice of Loss

03

Quote Intake

04

Renewals

05

Build Your Own

Handle complex conversations with data from your core systems

Your Stakeholders

Policyholders

Claimants & Third-parties

Agents

Step 01

Policyholders, agents, and claimants initiate conversations across any channel — voice, chat, or email.

Your Team

Service, Claims & Sales

Strada's AI Agents

Step 02

Strada's conversation engine routes, interprets, and responds using your business policies and live data context.

Your Systems

Policy Admin

Agency Management

CRM

Claims Management

Step 03

Every interaction updates your core systems in real time — policy admin, CRM, claims, and agency management.

Strada's AI insurance agents handle customer conversations and interact with your policy admin, CRM, and claims systems in real-time.

Your teams step in when needed, with full context and control.

Purpose-built for insurance outcomes

Policy servicing

Insureds

Quote Intake

Agents

First Notice of Loss

Insureds

Renewals

Agents

Templated insurance workflows

Insurance AI agents run FNOL, policy servicing, and sales out of the box, built for insurance from day one.

Deep core system integrations

Native integrations with policy administration, AMS, and claims platforms with full control and governance.

Agency Management
Agency Management

Positive sentiment

Score:

89%

Agent gaps resolved:

Score:

93%

Compliant agencies

Score:

100%

Compliance-aware by default

Quality assurance, escalation rules, and audit trails are built into every AI insurance agent workflow to support regulated operations.

Don't just take our word for it

  • "Within 48 hours of going live, our containment and completion rates were already up. I've rarely seen a deployment move that quickly."

    Kimberly Barnes

    Gen AI Product Manager

  • “The turning point was when we saw policies close from leads we had already written off. That's when it clicked. This wasn't just automation for efficiency, it was revenue we were getting back.”

    Nick Goodfellow

    Vice President, Insurance Operations

  • "The speed Strada moves at is best in class. Being able to ingest information and deploy agents in nearly the same day is something I haven't seen elsewhere."

    Aviad Pinkovezky

    President & CEO

  • man in black t-shirt and blue denim jeans sitting on drivers seat

    "We've been positively surprised at the consistency of claims FNOL with Strada's AI. It has created standardization that makes it easier for the team to audit, report and act on FNOL."

    Fernanda Soares

    Chief of Staff

Don't just take our word for it

  • "Within 48 hours of going live, our containment and completion rates were already up. I've rarely seen a deployment move that quickly."

    Kimberly Barnes

    Gen AI Product Manager

  • “The turning point was when we saw policies close from leads we had already written off. That's when it clicked. This wasn't just automation for efficiency, it was revenue we were getting back.”

    Nick Goodfellow

    Vice President, Insurance Operations

  • "The speed Strada moves at is best in class. Being able to ingest information and deploy agents in nearly the same day is something I haven't seen elsewhere."

    Aviad Pinkovezky

    President & CEO

  • man in black t-shirt and blue denim jeans sitting on drivers seat

    "We've been positively surprised at the consistency of claims FNOL with Strada's AI. It has created standardization that makes it easier for the team to audit, report and act on FNOL."

    Fernanda Soares

    Chief of Staff

Meet your customers where they are

Voice

Handle inbound and outbound calls for FNOL, policy servicing, and quote follow-up with natural, low-latency conversation

turned off black television
black and silver camera on white table
gray cassette radio
brown crt tv on brown wooden table
turned off black television
black and silver camera on white table
gray cassette radio
brown crt tv on brown wooden table

Handle complex conversations with data from your core systems

Enterprise-ready security and compliance

SOC 2 Type II

Third-party audited security controls for data handling and infrastructure.

GDPR Ready

Full compliance with European data protection regulations.

Data isolation

Your data remains in isolated environments, never used to train models or shared across customers.

No model training

Strada never uses your data to train AI models.

Questions?
We got answers

What insurance workflows does Strada support?

Strada handles FNOL, policy servicing, renewals, quote intake, claims status, and outbound follow-up across voice, email, chat, and SMS – purpose-built for carriers, MGAs, and brokers.

How does Strada integrate with our systems?

How do our teams work with Strada?

Is Strada secure and compliant for regulated insurance operations?

What results do insurance organizations see?